Website Terms
These Terms of Service govern access to the WELSERD® website and use of its content and online functions. Purchase transactions are addressed separately in the Terms of Purchase.
Website Operator
WELSERD is operated by WANRAY LLC.
Using the Website
You may use the website for lawful personal shopping and information purposes. You must not interfere with security, attempt unauthorized access, introduce harmful code, scrape or misuse site functions, impersonate another person, or infringe the rights of others.
Intellectual Property
Website text, graphics, photographs, brand elements and original presentation are protected by applicable intellectual-property laws. They may not be copied, republished, distributed or commercially reused without authorization, except where law permits.
Product Information
We aim to describe materials, dimensions, finishes and design features accurately. Photography, lighting and screen settings may affect perceived color and scale. Errors may be corrected when identified. Product purchases remain subject to the Terms of Purchase.
Website Availability
We work to keep the website accurate and available, but access may be interrupted for maintenance, security, technical faults or circumstances outside reasonable control.
Third-Party Links & Services
The website may use or link to services operated by Shopify, payment providers, carriers or other third parties. Their own terms and privacy practices apply to the services they control.
Limitations
To the extent permitted by applicable law, the website and its content are provided without a guarantee of uninterrupted availability. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.
Changes to These Terms
We may update these terms when website practices or legal requirements change. The version displayed on the site applies from the time it is posted, subject to applicable law.
Your Rights
Nothing in these terms excludes mandatory consumer protections or other rights that cannot lawfully be excluded.
Contact
Questions about these terms may be sent to service@welserd.com.
Accounts & Information You Provide
Keep your contact information accurate and your account access secure. Notify Customer Care if you believe someone has used your account without permission. Do not submit another person's information without authority to do so.
Customer Submissions
Information, photographs and messages you send for customer support should be relevant to your request and should not infringe another person's rights. Do not include payment credentials or unrelated sensitive information.
Questions or Concerns
Contact Customer Care if you notice an error in product information or have a concern about your use of the website. For an order dispute, include your order number and a description of the outcome you are requesting. Nothing in this process restricts your applicable rights or remedies.
Company & Customer Care
Operating company
WANRAY LLC.
Registered address
Customer care
service@welserd.com